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Return Policy

RETURN/CANCELLATION POLICY

 

CANCELLATIONS

  • All cancelations must be received within 24 hours of placing orders.
  • Once orders are place they are processed immediately for shipping.
  • If an order has left our warehouse it cannot be cancelled.
  • Accepted cancellations are subject to a $5.00 processing fee.

 

RETURNS

  • Due to strict health regulations we cannot accept return for intimately worn items such as panties, thongs, g-strings, teddies, bras and bikinis or any items that have one of these components.

 

  • We will accept returns for any item that arrives damaged or was shipped incorrectly. Note: We cannot be held responsible for damages caused by customer error or mishandling. We must be notified within 7 Days of package receipt of any problems.

 

  • All items must be returned in original packaging.

 

  • Buyer is responsible for all return shipping costs.

 

  • We are not responsible for returned uninsured packages that are lost in transit.

 

  • ALL RETURNS REQUIRE A RETURN AUTHORIZATION NUMBER. We reserve the right to determine if an item is returnable.

 

  • All returns must be pre-approved. . Upon approval we will issue RA #. This number must be clearly marked on the outside of the package to insure prompt handling of either your refund or exchange.

 

  • In the case of a refund we will refund cost minus original shipping fee.

 

 

  • If your package is returned to us due to any of the following reasons:
  • 1. Refused by Recipient
  • 2. Unclaimed
  • 3. Invalid Address
  • 4. Addressee Not Known
  • 5. Insufficient Address
  • Your order will be cancelled and subjected to a 25% restocking fee.
  • These fees will be deducted before any refund is given.

 

If you have any questions please contact us:

Customercare@megasexyshop.com