RETURN/CANCELLATION POLICY
CANCELLATIONS
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All cancelations must be received within 24
hours of placing orders.
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Once orders are place they are processed
immediately for shipping.
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If an order has left our warehouse it cannot be
cancelled.
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Accepted cancellations are subject to a $5.00
processing fee.
RETURNS
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Due to strict health regulations we cannot
accept return for intimately worn items such as panties, thongs, g-strings,
teddies, bras and bikinis or any items that have one of these components.
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We will accept returns for any item that arrives
damaged or was shipped incorrectly.
Note: We cannot be held
responsible for damages caused by customer error or mishandling. We must be
notified within 7 Days of package receipt of any problems.
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All items must be returned in original
packaging.
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Buyer is responsible for all return shipping
costs.
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We are not responsible for returned uninsured
packages that are lost in transit.
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ALL
RETURNS REQUIRE A RETURN AUTHORIZATION NUMBER. We reserve the right to determine if an item
is returnable.
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All returns must be pre-approved. . Upon
approval we will issue RA #. This number
must be clearly marked on the outside of the package to insure prompt handling
of either your refund or exchange.
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In the case of a refund we will refund cost
minus original shipping fee.
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If your package is
returned to us due to any of the following reasons:
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1. Refused by Recipient
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2. Unclaimed
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3. Invalid Address
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4. Addressee Not Known
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5. Insufficient Address
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Your order will be cancelled and subjected to a 25% restocking
fee.
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These fees will be deducted before any refund is given.
If you have any questions please contact us:
Customercare@megasexyshop.com